Thank you for choosing First Care Medical Services. We are committed to the success of your treatment and care. We understand that many patients find insurance coverage and financial responsibility issues complex and sometimes confusing. Because of this, we have outlined our patient payment policy. If you have any questions about our polices, our staff will be happy to assist you.
Your Insurance Information
You will be asked to provide or present all insurance/third-party payer information. This is usually found on your insurance card, so please have you insurance cards with you when visiting with an Admission Representative by phone or when you come to the hospital.
While First Care Medical Services will file insurance claims on your behalf, this does not release you from any responsibility for the charges billed to your account. Your insurance contract is between you and your insurance company.
Payments Due Prior to Service
Payments of deductibles, co-payments, and non-covered services are also expected at, or prior to, the time of services. Payments may be made by cash, credit card, or by check.
What does Insurance Pay?
It is important for you to know your particular insurance plan coverage and the co-pay requirement. First Care cannot predict which services individual insurers will cover. Your employer or insurance agent can provide you with coverage information. Details on Medicare benefits are available at your local Social Security office. The phone number for Social Security is 1-800-772-1213.
First Care does not accept payment limitations from insurance companies with whom we do not participate or have contractual arrangements.
First Care will allow your insurance company reasonable time to process your claims and remit payment. Usually this is thirty (30) days from our billing date. Please recognize that you are ultimately responsible for you bill. If your insurance fails to pay, you will be expected to pay. If you do not have any insurance coverage or have balances due after your insurance has paid your claim, you will be responsible to make the appropriate financial arrangements with the Business Office.
When will I receive my bill?
If you are covered by Medicare, you will receive statements after Medicare pays. All other statements are generated every four weeks. The status of your account will be noted on each statement. An itemized statement of your services will be sent to you upon request.
Depending on the services you receive while you are a patient, you may receive statements from other providers. For example, you may receive separate statements for physician services, laboratory tests, or other services and supplies.
Payment Guidelines
- $0 - 250: Paid in full
- $251 - 1000: $150 per month
- $1001 - 3000: $250 per month
- over $3000: Contact a Patient Account Representative at (218) 435-7644
Billing and Payment Questions?
If you have any questions about your statements or wish to visit with a billing representative please call:
First Care Clinic
(218) 435-7641
First Care Hospital
(218) 435-7643
Home Health/Hospice
(218) 435-7642
Payment Plans
(218) 435-7644
Nursing Home/Assisted Living
(218) 435-7642